Our Professional Services teams provide defensible, affordable and integrated solutions that address the entire litigation and regulatory lifecycle, from initial identification and collection through review, production and presentation.
Our pledge to provide superior client service permeates every level of BIA with a simple motto: Commit and Deliver. Customers are our #1 priority, and we strive every day to provide excellent customer service at every level. We take on our customers’ concerns as our own, determined to meet each need quickly, completely and professionally. Simply put, we will not rest until our client’s needs are met.
The foundation of an eDiscovery process starts with the defensible identification, preservation and collection of data, from any source, anywhere, any time. BIA’s TotalDiscovery platform is utilized by our Professional Services team to assist you with Legal Holds, Custodian Questionnaires and Data Collection, ECA, Culling and Delivery to the review platform of your choice. While our Professional Services Team manages the eDiscovery process for you, TotalDiscovery serves to provide you with a direct portal and crystal clear view into every aspect of your eDiscovery projects, forever eliminating the old world “black-box” nature of many eDiscovery services.
Over a Decade of eDiscovery Experience
Industry Certified Project Managers & Technicians
Litigation Experienced Advisory Team
Fully Integrated Technology & Services
Expert Witnesses Testimony
International Experience & Safe Harbor Certified
Process Driven, Certified Solutions
Legal Review Hosting
We provide legal review hosting for some of the most well-respected and trusted brands in eDiscovery: Catalyst, Relativity, OneO, OnDemand, and Concordance.
Full support from certified administrators
Unlimited training and assistance
Enterprise class infrastructure
Secure and scalable
Terabytes of data hosted across hundreds of cases
No load fees
Leverage utility computing to reduce your costs
Free trials available (1st month free)
Choose from many site templates or customize your own – no extra charge
Ask about our switch-to-BIA-hosting packages
We work on so many cases and host so much data that we are able to offer monthly per GB hosting at unbeatable rates. We’re happy to provide a quick quote, and in many situations we will offer free data migration from your current system, free site setup, free training (if needed) and special switch-over discounts on many other optional services. Give us a call now to see how much you can save starting this month.
Hybrid Attorney Document Review
Managed Legal Document Review and Coding
Combining human intelligence and experience with advanced technologies, BIA's Hybrid Attorney Document Review Service fills a crucial role in the continuum of BIA’s Professional Services.
By using the mature BIA Predictive Coding Engine (AKA the BIA TAR or Technology Assisted Review platform) along with heuristics, conceptual clustering, data analytics and statistical analysis we have created a unique hybrid solution for legal document review. When combined with our certified Quality Management System, the result is a high quality, efficient and cost effective process, unmatched in the industry.
The BIA Document Review Team is composed of full-time, US-licensed attorneys and has efficiently, accurately and defensibly provided document review solutions to some of the largest companies and law firms in the world.
With decades of combined experience, our attorneys review ESI and paper documents, and supporting trial teams in complex commercial litigations, mass tort, product liability cases, regulatory compliance matters and the like.
Indeed, the BIA Document Review Team has reviewed documents for some of the largest DoJ Second Requests, nationwide class actions and complex litigations. The attorneys that make-up the BIA Document Review Team have the experience, resources and are backed by the appropriate technology to accommodate any need.
Experienced & dedicated attorneys
The strategic advantage of a full-time core team
Case Study: Intellectual Property
Technology company with one of the largest intellectual property portfolios was involved in multiple state and federal patent infringement litigations. Using TotalDiscovery, BIA collected over one million documents and then culled that data down to just over half a million documents for review. Working with the two law firms involved, BIA’s Attorney Review Team then leveraged BIA’s Coda™ Technology Assisted Review platform and completed the review of over half a million documents within an extremely tight 25 day deadline.
Case Study: Health Care Merger
Large Southeast hospital was the subject of an FTC merger investigation that involved the collection and legal review of more than 530,000 documents with an extremely tight deadline of only 10 days. BIA conducted a privilege review, working closely with counsel, and created a privilege log containing nearly 20,000 entries in less than two weeks. BIA consistently met or exceeded aggressive deadlines, while maintaining rigorous quality control.
Case Study: Antitrust Second Request
In a matter involving a large telecommunications company‘s compliance with a Hart-Scott-Rodino Second Request antitrust premerger investigation, over 2.5 terabytes of electronic data was collected from more than 100 custodians, resulting in millions of documents to review. The project was completed, with the production of over 900,000 electronic records in 75 days.
Case Study: Product Liability Multi-district Litigation
A medical device manufacturer was involved in an MDL action involving thousands of potential claimants, hundreds of custodians, terabytes of data and millions of documents. BIA took over the review process from former counsel and worked with the client’s new counsel on completing the document review process and continuing to respond to new and specific requests throughout the duration of the various MDL trials, saving the client millions of dollars in costs compared to prior review services.
Computer & Database Forensics
BIA has provided comprehensive computer forensic services since its founding in 2002. Our computer forensics experts often find the smoking gun that can make or break a case, using some of the most advanced techniques, equipment and processes available.
Among other things our experts can provide:
System information, file types and data sizes
Deleted item analysis and export
USB device history, internet history and link file history
Web mail usage
Recently used programs and accessed files
File/Drive wiping activity, chat/IM activity and peer-to-peer activity
Social media usage
Full-time team dedicated to the architecture, development and analysis of data analytics
Advanced database systems, proprietary software and special algorithms used to analyze and test data models
Data analytics used on more than twelve matters in the past two years
Experience with major database systems (Oracle, SQL Server, A/S 400) as well as many custom and legacy systems
Case Study: Exiting Employee Review
When an employee exits a company, it is essential to identify and preserve critical information that the employee possessed before it is lost forever, and to ensure that no sensitive data walked out of the door with the former employee. Regulatory requirements, litigation holds, intellectual property rights and general corporate knowledge capital are just some areas that can be negatively impacted by the failure to adequately identify and retain exiting employee data. Further, a good exiting employee protocol can also detect and address data breaches, intellectual property or proprietary information theft and other such concerns that can arise at the time of an employee’s exit.
Case Study: Customer Data Theft
A Midwest based transportation company suspected that a former trusted manager, who quit abruptly and opened a competing company nearly immediately, had stolen crucial customer data to aid in creating his new competing company. BIA obtained the former employee’s digital assets, and performed a comprehensive investigation that provided a complete picture of how the former employee had used his former company’s assets to set up his new competing company during work hours and had stolen the former company’s entire Salesforce.com customer database and activities, among other critical data.
Case Study: Confidential Corporate Documents Theft
A Midwest based medical provider was defending a whistler-blower retaliatory termination litigation. During the investigation, BIA was not only able to provide information that assisted in defending the whistle-blower claims, but also discovered that the employee had stolen confidential and protected corporate records to which she had no access.
Case Study: Corporate Fraud
An East Coast based financial services institution suspected a senior executive of submitting false expense reports. Not only did BIA provide irrefutable proof of the executive’s substantial expense account fraud, but was also able to provide proof that the executive routinely spent hours each day surfing work inappropriate websites. Those findings helped the company to summarily dismiss the executive and void a lucrative golden parachute.
BIA advisors provide clients with best practice experience in formulating eDiscovery and ESI management. From early case assessment to document production and trial preparation, as well as records retention and digital forensic examinations – our advisors can do it all. Our team provides expertise in practice areas that include Litigation & Discovery, Document Retention & Management, Regulatory Compliance and IT Security. We work with our clients to develop the "Statement of Work" that is the base document of all engagements. Our end goal is to provide BIA clients with defensible solutions to meet their needs.
Assist in development of document review protocols
Manage and participate in document review projects
Assist with legal hold implementation on either a system level or case level
Legal and regulatory matters have a lot of moving parts, many tasks and resources to manage. A smooth eDiscovery or legal data compliance project requires experienced project managers. BIA Project Managers are all seasoned professionals with many years' experience in eDiscovery, litigation support, computer forensics, legal data compliance and related fields. BIA Project Managers are trained in best-practices and are all certified with one or several industry standard certifications. They are responsive, good at what they do and always willing to go the extra mile for our customers.
Seasoned professionals with real-world eDiscovery and Litigation Support experience
Industry standard certifications
Primary and backup PM system to ensure full project coverage
Always available and super-responsive to customer needs