skip to main content

Mission, Vision & Guiding Principles

BIA would be nothing without our dedicated, hard-working employees. To learn more about what guides our work, take a look at our mission, vision and guiding principles:



We strive to exceed our clients’ expectations, to never stop learning and innovating, and to keep our guiding principles central to everything we do.


To solve even the most complex eDiscovery needs with an unrivaled blend of outstanding customer service, talented professionals, innovative technologies and superior workflows.

Guiding Principles:


Service Excellence

Our clients are our #1 priority.

We pledge to provide an outstanding client experience guided by a simple but powerful motto: Understand, Commit and Deliver. We work closely with our clients to understand their needs, take on those needs as our own and then not rest until those needs are met.

Client Protection

Defensibility and security are in our DNA.

Our roots in computer forensics, information security and the law mean defensibility and security are at the core of every decision we make, every process we design and every solution we offer.

Team Collaboration

We build truly effective teams.

We treat people with honesty, respect and professionalism. Today more than ever, we understand that success depends on building synergetic relationships between our team, our clients, counsel and others. Treating people right is key to building these relationships.

Transformative Solutions

We create order from chaos.

We balance obligations, innovation and costs to create repeatable, simple and affordable workflows. From swiftly collecting data anywhere in the world with unparalleled ease to efficiently and accurately analyzing, reviewing and producing that data, our comprehensive solutions deliver consistently reliable and defensible results at an affordable cost.

Industry Leadership

We lead by example.

Over 15 years ago, we introduced disruptive, innovative solutions that are still transforming the industry today. The passion that sparked those innovations has never faded, and we continuously work to help define standards, push innovation and serve as a beacon of excellence to our industry, our clients and ourselves.

Continuous Education

We understand the importance of education.

From our inception, we’ve offered educational programs that help raise the bar across the industry. Every BIA team member is motivated to seek training and certifications, resulting in one of the best educated and most competent teams in the industry.

Learn more about BIA and our company culture.